Terms & Conditions

Welcome to VastraZone By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all users of the website, including browsers, customers, merchants, and contributors of content.

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• You agree not to use our products or services for any illegal or unauthorized purpose.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

VastraZone primarily offers Print-on-Demand (POD) apparel and related fashion products.

We make every effort to display product colors, designs, and details accurately. However, actual product colors may slightly vary due to screen settings, lighting, or printing variations.

All products are subject to availability.

3. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR).
• Prices may change without prior notice.
• We reserve the right to refuse or cancel any order at our discretion.
• Payments must be completed using approved payment methods available on the website.

For Cash on Delivery (COD) orders, additional verification may be required.

4. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation.

We reserve the right to:

• Cancel suspicious or fraudulent orders
• Refuse service to anyone for any reason
• Limit or cancel quantities purchased per person or order

Orders can only be cancelled within the allowed cancellation period mentioned in our policies.

5. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on courier services, location, weather conditions, or operational delays.

VastraZone is not responsible for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

To claim damaged, defective, or wrong products, customers must provide a proper unboxing video clearly showing:

• The sealed package
• Shipping label with visible name and address
• Product unpacking in a single continuous video

Claims without valid proof may be rejected.

7. Intellectual Property

All content on this website, including:

• Logos
• Designs
• Graphics
• Product images
• Text content

is the property of VastraZone and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful activities
• Attempt to hack, disrupt, or misuse the website
• Submit false or misleading information
• Violate any applicable laws or regulations

9. Limitation of Liability

VastraZone shall not be held liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Losses resulting from misuse of products
• Temporary website downtime or technical issues

10. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our policies.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra.

12. Contact Information

For questions regarding these Terms & Conditions, contact us at:

Trade Name: VastraZone
📧 complaints@vastrazone.com
📧info@vastrazone.com

Business Address:
Marol Pipeline Road, J B Nagar,
Indira Nagar, Andheri East,
Mumbai, Maharashtra – 400059, India

🌐 VastraZone